Effective: March 31, 2026

Wool & Oak, Inc. is committed to ensuring that our website, www.woolandoak.com, is accessible to all visitors, including individuals with disabilities. We believe that every customer deserves an equal experience when exploring our products, placing an order, or reaching out for support.

1. Our Commitment

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines, published by the World Wide Web Consortium (W3C), define best practices for making web content more accessible to people with a wide range of abilities and disabilities, including those who rely on screen readers, keyboard navigation, magnification software, and other assistive technologies.

2. Measures We Take

Wool & Oak takes the following measures to support the accessibility of our website:

• Conducting periodic accessibility reviews of key site pages and user flows;
• Testing with assistive technologies, including screen readers and keyboard-only navigation;
• Training our team on accessibility best practices and inclusive design principles;
• Integrating accessibility feedback from customers into our development process; and
• Working with our platform and third-party partners to improve the accessibility of embedded tools and services.

3. Conformance Status

We consider our website to be partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some portions of the content do not yet fully conform to the standard. We are actively working to identify and resolve any remaining barriers and to bring all areas of the site into full conformance.

4. Known Limitations

While we work to ensure accessibility across our site, certain third-party content and services may not yet fully meet accessibility standards. These include:

• Payment processing interfaces provided by third-party providers;
• Customer review and question-and-answer widgets;
• Social media embeds and feeds; and
• Certain interactive product features.

We are in ongoing communication with our vendors and partners to improve the accessibility of these components.

5. Technical Specifications

The accessibility of our website relies on the following technologies:

• HTML
• CSS
• JavaScript
• WAI-ARIA (Web Accessibility Initiative – Accessible Rich Internet Applications)

Our site is designed to be compatible with current versions of major web browsers and common assistive technologies, including screen readers such as VoiceOver, NVDA, and JAWS.

6. Feedback & Assistance

Your feedback is important to us. If you experience any difficulty accessing content on our website, or if you would like to report an accessibility concern, please contact us:

• Email: support@woolandoak.com
• Subject line: Accessibility Feedback

We aim to respond to accessibility feedback within five (5) business days and to provide a reasonable accommodation or alternative means of accessing the content or completing the transaction.

7. Continuous Improvement

Wool & Oak views accessibility as an ongoing effort. We regularly review and update our website to improve usability for all visitors. This statement will be updated as we make progress and as standards evolve.