Terms & Conditions

 

Terms & Conditions

Welcome to Wool & Oak. These Terms & Conditions (“Terms”) govern your use of our website and the purchase of products from Wool & Oak (“we,” “us,” or “our”). By accessing our website or placing an order, you agree to be bound by these Terms.

 

Use of Our Website

By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you have given us consent to allow any of your minor dependents to use this site.

You agree not to use our website for any unlawful or prohibited purpose or to violate any applicable laws or regulations.

 

Products & Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or change product specifications at any time without notice.

Product images and descriptions are provided for illustrative purposes. While we make every effort to display products accurately, slight variations in color or appearance may occur.

 

Pricing & Payment

All prices are listed in U.S. dollars unless otherwise stated. Prices are subject to change without notice.

We reserve the right to correct any pricing errors and to cancel orders placed at incorrect prices, even after an order has been confirmed.

Payment must be received in full before an order is processed or shipped.

 

Shipping

Shipping timelines are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or circumstances beyond our control.

Risk of loss passes to the customer upon delivery to the carrier.

 

Returns & Exchanges

Returns and exchanges are subject to our Return Policy, which is incorporated into these Terms by reference. Please review our Return Policy for full details.

 

Pre-Orders & Backorders

For pre-order or backordered items, estimated ship dates are provided as guidance only and may change. By placing a pre-order, you acknowledge and accept potential delays.

 

Intellectual Property

All content on this website, including text, images, logos, designs, and product names, is the property of Wool & Oak and is protected by intellectual property laws. Unauthorized use is strictly prohibited.

 

User Content

If you submit reviews, comments, or other content, you grant Wool & Oak a non-exclusive, royalty-free, perpetual right to use, reproduce, and publish such content for marketing or promotional purposes.

 

Limitation of Liability

To the fullest extent permitted by law, Wool & Oak shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased from us.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

 

Warranties & Disclaimers

Our products are provided “as is” and “as available,” except as expressly stated in our product descriptions or warranty policies. We disclaim all implied warranties to the extent permitted by law.

 

Indemnification

You agree to indemnify and hold harmless Wool & Oak from any claims, damages, or expenses arising from your violation of these Terms or misuse of the website.

 

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on the website.

 

Contact Information

For questions regarding these Terms, please contact us at:

Email: support@woolandoak.com

Last updated: January 2026